What Is Multimedia? +How to Use It in Your PowerPoint Presentations Print E-mail
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What is a multimedia presentation? You've probably heard the term multimedia, but what does it actually mean in PowerPoint? 

In short, it's combining multiple types of media in your presentation. You can use combinations of images, audio, and video to make your point.

Every PowerPoint slide is a blank canvas, waiting for your content to reinforce your speaking points or guide the presentation. Multimedia brings variety to your slides and helps visual learners understand your content better.

PowerPoint Multimedia Slide with Image
Adding a simple image to a slide makes it much more interesting than a text-only version. Find royalty free photos on Envato Elements

You probably

10 Best Mind Mapping Software Tools for Better Brainstorming Print E-mail
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Mind Mapping is a great way to lay out your thoughts and brainstorm new ideas. Rather than just using simple lists, you’re able to link ideas in multiple different ways. You can think creatively rather than just linearly. 

Mind mapping starts with a big idea. From there you work your way down into smaller and smaller concepts. The big idea is like the trunk of a tree, each idea a branch, each sub-idea a smaller branch, and so on down until you get to the twigs and leaves. You can always follow any branch back to get to the main idea.

We’ve got a full tutorial on mind mapping, Mind Mapping 101, so if you’re not over familiar with the concept, you should check it out before continuing. In today's article we’re going to look at

Which Metric Should You Use to Measure Customer Satisfaction? Print E-mail
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In UX design, metrics are used to measure how something is performing, and the “Net Promoter Score” (NPS)  is recognised as being the gold standard of measuring satisfaction. Satisfaction may be a fairly good indicator for success when assessing your customers, however, there is often little or no connection between satisfaction and loyalty when it comes to services. Often it’s customer effort that is the decisive factor in determining whether a customer’s needs are being adequately met.

In this article I will go into more detail about when to use NPS, and when, instead, you should use the “Customer Effort Score” (CES).

At the Company Level: Use NPS

NPS is good when you’re running a business that depends on word of mouth referrals. It’s more than just having a good reputation or solid service, it’s about having evangelical customers; customers who will promote your product or service to others.

NPS is calculated by

How to Record Narration in a PowerPoint Presentation Print E-mail
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You might think of PowerPoint as the app you use when you're speaking to an audience. But what if that audience can't be in the same room as you? 

This is why adding narrations in PowerPoint is so useful. You can record audio right inside of PowerPoint, and have it playing while your viewer is watching the slideshow. Best of all, the audio stays synced to the slide timings you set while recording the audio.

If you send a presentation on its own, your audience may flip through the slides and miss the point. But if you can add narration to your presentation, you have the chance to reinforce your key points.

Are you ready to record pro narration for your PowerPoint presentation
Are you
How to Make a Timeline in PowerPoint With Templates Print E-mail
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Timelines and presentations go hand in hand. One of the best ways to tell a story in your presentation is to give your audience a timeline that connects the past to the present. 

When you're crafting your story, share the key events that led you to the current moment. Timelines can also bridge the gap to the future; explaining these past milestones can help you explain why you've reached a decision or chosen a new direction.

Motagua Timeline PowerPoint Presentation
A timeline graphic like the one built into the Motagua PowerPoint theme is ideal for walking an audience through a
How to Present Your Google Slides Slideshow Presentation Print E-mail
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It's one thing to create an effective Google Slides presentation. It's another thing to present the slideshow you created.

Before you give your presentation, do some preparation work first. You need to understand what sort of slideshow presenter Google uses. You also need to understand the different ways that you can give a slideshow presentation. You may even want to find out how to publish your presentation online.

We'll address those topics in this post. We'll cover Google's slideshow presenter (also called Presenter view). We'll also provide important information about how to get your presentation ready to present. You'll learn how to use the Google slideshow auto advance feature. You'll also discover how to use transitions and the Google Slides Speaker Notes tools. 

We also have a helpful compliment to this tutorial. Download our FREE eBook: The Complete Guide to

How to Create a Professional Google Slideshow Presentation Print E-mail
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You're ready to create a professional Google slideshow, and you do know the basic steps. But you need some help with a few techniques. Or, you've created Google presentations before, but you need a refresher.

Either way, this is the tutorial for you. We'll show you what you need to know to create a great Google Slideshow presentation. We'll also share a few advanced techniques and include links to related helpful resources.

Learn how to make a Google Slides slideshow
Learn how to make a Google Slides slideshow. (photo source)

If you're in a hurry to make a simple

How to Add Text Drop Shadows in PowerPoint in 60 Seconds Print E-mail
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Drop shadows are one of those text features that help you really set your text off on a slide. Today, I'll teach you how to apply these types of text effects in PowerPoint. 

We also have a helpful compliment to this tutorial. Download our FREE eBook: The Complete Guide to Making Great PresentationsGrab it now before you read on. 

Making Great Presentations Free Guide Download PDF

Note: In this tutorial we use the Simplicity PowerPoint

How to Handle Important Employees That Want to Quit Print E-mail
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There’s a common saying in the business world: “A business is only as good as its people.” So what happens when one of your key employees wants to quit?

Although the resignation of an important team member is not a piece of news any business owner wants to hear, it’s an inevitable part of doing business, and it doesn’t have to be a disaster. If you handle the situation well, you can either retain the employee or ensure a smooth transition when they do leave.

In this tutorial, we’ll look at all the steps you need to take to ensure that things do go smoothly. We’ll cover everything from handling the initial conversation and putting together a counter-offer through to arranging the handover, exit paperwork and exit interview if they do still decide to leave. And, in the final section, we’ll also look at a related issue: what to do when the shoe is on the other foot and you’re the one who wants to fire one of your employees.  

How to Make a Flowchart in PowerPoint With Templates Print E-mail
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Flowcharts are visualizations that help you see the parts of a sequence or process. They illustrate the way that individual parts "flow" together to create a finished product.

Instead of a technical document or detailed description, a flowchart summarizes a process visually. You can easily see steps or parts of a process and quickly gain an understanding.

Sales Flowchart made in PowerPoint
This circular flowchart was built right inside of PowerPoint using a feature called SmartArt.

Because flowcharts are so useful during presentations, it should come as no surprise that you can build these visualizations in Microsoft PowerPoint. Using a feature called SmartArt, we'll walk through making a flowchart without any additional apps.

Here are a few

How to Password Protect PowerPoint PPTs in 60 Seconds Print E-mail
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We should all think about how our data is used after we press send. In this 60 second video I'll teach you how to add a password to protect your PowerPoint presentations. Passwords help us to make sure data isn't accessed by the wrong party. 

We also have a helpful compliment to this tutorial. Download our FREE eBook: The Complete Guide to Making Great PresentationsGrab it now before you read on. 

Free eBook on Making Great Presentations PDF

How to Quickly Password Protect Your PowerPoint Files

14+ (Quick) Professional Tips to Using Google Slides Better Print E-mail
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Google Slides is a great tool for creating a professional presentation. Even if you feel comfortable with the basics of how to use Google Slides, you may not realize everything it can do. 

There are killer techniques you can use to save time and make an even bigger impact with your Google Slides presentation—but you can't use them if you don't know them. In this article, we share over 14 pro tips to help you get the most out of using Google Slides.

Using Google Slides
Are you ready to start use Google Slides better?

Guide to Making Great Presentations (Free eBook Download)

Before going further, be sure to grab our free eBook: The Complete Guide to Making Great Presentations. It will help you master the entire